The goal of being Special Services-aware is to do what we can to ensure all our attendees can enjoy the con, regardless of their individual circumstances. We provide support for those with reduced mobility who are in our entry or events line-ups. Challenges that impact how our attendees enjoy Main Events and Small Panel presentations are mitigated by, for example, seating vision-challenged attendees with the best views of our stages or television monitors, seating hearing-challenged attendees close to speaker systems where possible; and so on. Read on for more details about more services that we offer!
- Special Services
- General Questions
- Code of Conduct and Harassment Policy
- Ticket Information
- VIP Tickets
- Deluxe Tickets
- 3-Day Pass
- Single Day Ticket
- Hotels, EY Centre and other Logistics
- Costuming and Cosplay
- Guests, Panels and Schedules
- Candid Photography
- Photo Ops
- Tips and Recommendations
- Newbie Questions
- Exhibitor Questions
We provide seating for attendees who cannot stand in a line-up. We ensure those with reduced mobility or with service animals enter the event or panel rooms before able-bodied attendees (of the same ticket class) to allow for any extra time, maneuvering and personal setup that may be needed.
We will find seating for attendees who cannot stand in a line-up but will still "maintain" their ordered place as if they were waiting in the line-up so as to not get ahead of anyone. In addition, we give our section Team Leads and their volunteers the flexibility to assess situations on a case-by-case basis; for example, if attendees who qualify under our Special Services criteria cannot wait for their ordered place in line to reach the autograph or photo op opportunity, we will give them priority status - just let us know.
Service animals are welcome, as long as the animals do not pose an unreasonable threat to other attendees.
We have a class of attendees who are "Personal Care Attendants" of those attendees who need someone on-hand at all times to provide significant, personal care. If you do not plan to participate in any autographs, photo ops, and other Comiccon activities yourself, and you are only planning to attend Comiccon to help an attendee who qualifies as requiring significant personal care under our Special Services criteria, you do not need a ticket. We do restrict the number of Personal Care Attendants to one person per ticketed attendee.
The EY Centre consists of a single floor; there are no staircases that would impede attendees of reduced mobilities. As with all public spaces, there are a number of wheelchair-accessible washrooms.
Written policies cannot always support every possible scenario; we thus give our section Team Leads and their volunteers the flexibility to assess situations on a case-by-case basis and to make helpful decisions on the spot.
During Registration, you can identify yourself as wishing to take advantage of our Special Services program. You will be directed nearby to the Special Services kiosk where a sticker will be appended to your Comiccon badge; this simply identifies you as being part of the program - as you meet staff and volunteers throughout the event, they will know you were briefed on the services offered and will proceed in helping you enjoy the con!
Just email your questions to email@example.com and we'll answer you within a few days!
- By car: Take Bronson Ave. South and continue straight on the Airport Parkway. Turn right on Uplands Drive.
- By bus: Take OC Transpo route 97 direction Airport (OC Transpo website is still listing the EY Centre as the CE Centre).
- By taxi: The average taxi fare from downtown Ottawa is $25–$35.
Code of Conduct and Harassment Policy
Ottawa Comiccon is a safe place for fans to interact with each other, their favorite creators, celebrities, and generally be themselves. This means we expect it to be a safe environment for fans from any ethnicity, creed, religious background, political background, gender, gender identity, sexual identity, sexual orientation, fandom, etc. We do not tolerate harassment in any form. This includes, but is not limited to: physical assault, verbal harassment, sexual harassment, stalking, unwanted physical contact, unwanted advances, or inappropriate photography.
Ottawa Comiccon does not tolerate physical or verbal harassment of the attendees, guests, vendors, staff, or volunteers. Harassment can take many forms. It may be, but is not limited to, words, signs, offensive jokes, cartoons, pictures, posters, pranks, intimidation, physical assaults or contact, or violence. This includes comments and statements made via email, on websites or any of our social networks.
If it is determined – either by observation or by complaint – that an individual or group has harassed another attendee, any or all of the following things may occur. That individual or group may be:
- Warned to cease and desist;
- Asked to leave the convention, or;
- Banned from the convention for a period of time to be determined by staff.
Yes, there are various categories which allow different levels of access.
Single Day Pass: This is gives the attendee access to the Comiccon site for the day that it was purchased: Friday OR Saturday OR Sunday.
3-Day Pass: This is gives the attendee access to the Comiccon site for all three days!
Deluxe Pass: This is gives the attendee access to the Comiccon site for all three days, plus an exclusive Ottawa Comiccon tote bag, and an exclusive comic. In addition Deluxe Pass holders can enter 90 minutes early on Friday (1:00 p. m.) and 1 hour early on Saturday (9:00 a. m.), and 30 mminutes early on Sunday (10:00 a.m.).
VIP Pass: This is gives the attendee access to the Comiccon site for all three days, plus an Ottawa Comiccon T-Shirt, a lanyard, an exclusive Ottawa Comiccon tote bag, and an exclusive comic. VIP also receive front-of-the-line access to autographs for guests of honour* and all photo ops, as well as priority seating in the Main Events room (Hall 4). In addition VIP Pass holders can enter 90 minutes early on Friday (12:00 p. m.), 1 hour early on Saturday (9:00 a. m.), and 30 mminutes early on Sunday (10:00 a.m.).
Child Pass: Exclusive to children 6 to 12 inclusively. Entry is free for children aged 5 and under. There is a maximum of two children per one adult ticket. Children 12 and under must be accompanied by an adult.
I want to give these tickets as a gift and the name on the ticket does not match the person attending. Is that okay?
Yes and No. Children 6 to 12 inclusively will need to purchase a Child Pass.
Entry is free for Children aged 5 and under.
There is a maximum of two children per one adult ticket.
Single Day Ticket
No. The autograph will need to be purchased separately. In most cases, these can be purchased directly from the Celebrity’s Liaison in the Celebrity Autograph area.
If I purchase a single-day pass for Friday but decide to come on a different day instead will I still be able to use tha
Hotels, EY Centre and other Logistics
The EY Centre will set up a food court behind the gaming area and food services are available near the two main entrances.
Attendees are also expected to take proper measures to maintain a clean environment and dispose of any food or drink (including packaging) related garbage properly when they are done. Attendees who cause damage or are otherwise abusive of their food and drink privileges may be expelled from the convention.
Costuming and Cosplay
Yes… No. Really, you do not have to get dressed up to attend Comiccon. But if you would like to, it would make us really happy.
While it is highly encouraged, keep in mind that there are some restrictions apply:
- Footwear is required (do not come barefoot).
- Costumes that are deemed to be indecently revealing (the "no costume is not a costume" principle), as well as costumes or props that are deemed to be offensive or otherwise unacceptable by Ottawa Comiccon standards are prohibited. An attendee who is wearing a costume or carrying a prop that does not meet these requirements may be asked to change into either street clothes or another costume.
- All large props or any props resembling weapons (including guns, swords, spears, whips, bows, etc.) must pass through weapons check and be verified and peacebonded by the Ottawa Comiccon Weapons Master to ensure they are safe. Failure to do so may result in expulsion from the convention without refund. Please refer to our Weapons Policy for more detail.
There are two different entry categories:
- A Skit is a short sketch done alone or with a group. The time limit is one minute (60 seconds). For a group of four or more, the limit is a minute and a half (90 seconds). If the skit is longer than the allocated time, the lights and the sound will be cut and the contestants will be escorted off the stage.
- During a Walk-On, the contestant or the group walks on the stage, strikes different poses in the middle of the stage to show their costumes on every angle and walks out of the other side of the stage. Background music on a USB drive is permitted and strongly encouraged.
You can enter the masquerade on-site at the masquerade booth (in the Cosplay lounge). The booth will be open on Saturday from 10 :00 a.m. to 1:00 p.m. Application forms will be available. There are a limited number of entry slots.
Guests, Panels and Schedules
Lineups for certain events can be lengthy. Therefore, we recommend that you arrive at the designated site 45 minutes prior to the scheduled presentation time.
Please be respectful to others in the line. Everyone in the line is just as excited as you are. Cutting in front of other audience members is unacceptable.
I heard that I can give gifts to the celebrity at the Photo Op/Q&A/Autograph sessions. Is that true?
Certain guests may have policies wherein they charge for snapshots or have exclusive deals with professional photographers at the con. Don't be offended if they refuse to take a snapshot with you, or ask for cash first.
Please keep in mind that, though they might be celebrities, our Guests are people first. They may not want to take pictures in off-hours after they've been in photo shoots. Others simply do not like candid shots of themselves to be taken. Please respect their decision.
In general, Costumers and Cosplayers really like to be photographed and complimented on their costume; don't be shy, but do be considerate. Ask before taking photos of costumers, it's only polite and there may be people at con who aren't interested in having their photos taken and plastered all over the Internet (it's true!) Don't be offended if they say no. Or they may just want to get to the bathroom ASAP.
It is VERY important that you ask a parent, guardian, or chaperone for permission to take a minor’s photo and let them know where the photo will be located. If they say no, please respect their wishes. Again, don't be offended if they say no.
A limited number of Photo Op Vouchers will be sold a few weeks before the event. We will post a link on our site once it is live. A firm date has yet to be determined.
At the show:
You can purchase your vouchers at the Photo Op booth located inside the Exhibit Hall, near the Autograph area.
Note: Not all guests are present all three days of the show, so if you're buying your photo op onsite instead of online, keep in mind that they may have sold out, or may not be at the show for the day that works best for you.
Tips and Recommendations
What additional tips or recommendations do you have that could make my Comiccon experience more enjoyable?
- Bring Cold Hard Cash. Even if you don’t think you will buy much at the show - take some Canadian coloured currency to prepare for unexpected expenses - like in case you want a snack or the booth that has that coveted collectible doesn’t accept debit. There will be ATM’s on site but we think you would rather spend time in a line where the piece of paper you get at the end is an autograph.
- Bring a hat! We don’t know what the weather’s going to be like, but if it’s sunny, you will want have a hat handy so you don’t get sunstroke while waiting in line.
- Stay hydrated! Make sure you bring a water bottle. All that walking and standing around will dehydrate the best of us. Especially if we’re in costume.
- Wear comfortable shoes. True enough, beauty requires a little discomfort; however you may want to sacrifice a tad of style and good looks (even though they are often worth the pain). We highly (oh, so highly) recommend you wear some comfy, clean clothes and a nice pair of shoes with excellent cushioning.
- Consult your Programme Guide. We’ve put together a programme of presentations, panels, films and other events. When you get to the Expo, you'll be able to get a schedule and one of the first things you should do is to sit down somewhere, study it and mark off the events you think you'd like to attend. Or if you have arrived early, look it over while you are waiting for the doors to open. The schedule will be available in advance on our website. You should mark down intriguing program items before you go. The Programme Guide which has to go to print several weeks in advance, so check the schedules in front of each room often, or subscribe to our Facebook page where we will list any updates or cancellations. And yes, in British-English countries like Canada, it is Programme (not Program, silly! )
- Love the line! Lining up at any fan convention is a fact of life. Need some money from the ATM? Line Up! Gotta get some grub? Line up! I want to be in first? Line up with the rest of us! Autographs, Q&A’s, Photo Ops? Lines, lines, lines. Chances are you will be spending some time in lines. This is where bringing a partner helps or something to read or play a game on your iPhone or make friends with that Klingon next to you...
- Bring a backpack or tote shopping bag. Whether you are bringing comics for Creator Guests to sign, or you are buying lots of stuff, you'll be glad when you have something handy to carry your stuff around in.
- Bring…more useful stuff!
Here are some other accessories that many are happy to have and regret when they don't:
- An autograph book or sketchbook
- A good pen/Sharpie for getting autographs
- A folder or other container to carry artwork
- DVDs/Books you want signed by professionals who'll be in attendance
- A cell phone & charger (for energy sucking smart phones!)
- A pen and note pad, in case your iPhone died and you can’t charge it.
- Your camera and extra battery, in case your iPhone died and you can’t charge it.
- Deodorant… No, no… Not for you, for that other sweaty person in line… Ok, you.
- Hand Sanitizer
- If it's illegal outside the convention, it's illegal inside the convention. For the safety of all con attendees, please review the Ottawa Comiccon Weapons Policy.
Failure to do so will result in warnings and potentially loss of convention membership.
- Mind your P’s and Q’s. Be polite and let our guests know that you appreciate them coming to Ottawa and Ottawa Comiccon. If you’re polite and ask for an autograph or a sketch, most guests will be happy to oblige. Take out your book to a fresh page, tell them you’re a fan and would they mind doing a quick sketch for your personal collection.
A comic book is the art of sequential storytelling through narrative artwork in the form of separate panels that represent individual scenes. The term "comic book" arose because the first comic books reprinted humor comic strips. Despite their name, comic books are not necessarily humorous in tone; modern comic books tell stories in a variety of genres.
Yes, we require all volunteers need to be pass-carrying attendees. However, we do offer a rewards system based on the amount of hours volunteered. This is only applicable to those who have purchased Regular 3-Day passes.
- For 7 hours worked over the course of the weekend, we will reimburse 50% of the cost of a Regular 3-Day pass.
- For 15 hours worked over the course of the weekend, we will reimburse 100% of the cost of a Regular 3-Day pass.
If you have purchased a VIP or Deluxe pass, we will refund you the reimbursement value of a Regular 3-Day pass.